Veterinary Jobs in Winston-Salem NC

Abri Veterinary Hospital is a AAHA accredited practice that has served the Winston-Salem community for over 20 years.

Our team consists of a cohesive and tenured DVM team and support staff that includes several Certified Veterinary Technicians. Our hospital is well equipped with a comprehensive in-house laboratory, digital radiography, and ultrasound.

Position Purpose:

We are seeking a personable, enthusiastic, and motivated associate veterinarian to join our team! We welcome veterinarians of all experience levels as our doctors are enthusiastic to share their knowledge and mentor a recent graduate.

Our hospital would be great for DVMs of varying interests as our services provided include a wide array of preventative medicine, wellness care, dentistry, and surgery.

In addition to spays and neuters and teeth cleaning, we do a broad range of surgical procedures. These include:

• Including bone plating and pinning for fractures
• Splenectomies
• Gastrointestinal surgeries
• Urinary bladder surgery to remove stones and tumors
• Urethrostomies
• Ear canal resections for chronic ear disease
• Lateral stabilization procedures for torn ACLs.

We have a wonderful work environment and a leadership team to support your goals. Our staff is very friendly, collaborative, and considerate. We take pride in our long-standing and dedicated clientele that allows us to practice quality medicine. 

Essential Responsibilities:

• Examine and treat companion animals to detect and determine the nature of disease or injuries.
• Operate diagnostic equipment and collect diagnostic samples as well as interpret results.
• Advise pet owners on preventative care and treatment options.
• Perform surgery and prescribe medication as needed.
• Provide counsel around pet end of life care.
• Maintain patients’ medical records.
• Ensures compliance with veterinary ethics and relevant statues, policies, and procedures.

Requirements/Qualifications:

• DVM/VMD degree from an accredited AVMA institution.
• Appropriate state licensure.

• Eligibility to obtain DEA/BNDD.
• Excellent verbal and written communication skills.
• Demonstrates professional and courteous presentation consistently with staff and clients.
• Ability to lift patients and carry equipment up to 25 pounds; ability to lift patients or carry equipment over 25 pounds with assistance.

Benefits Offered:

• Unlimited personal time
• Bonus incentives
• Health insurance; dental insurance; vision insurance
• Retirement benefits (401(k), Roth(k) with match)
• CE and licensure reimbursement 
• Flexible work schedules
• Managing career path development
• Employee Assistance Program
• DVM Referral Program
• Mental Health Resources
• Relocation assistance available

Pay Range:

USD $115,000.00 – USD $130,000.00 /Yr.

Abri Veterinary Hospital is a AAHA accredited practice that has served the Winston-Salem community for over 20 years.

Our team consists of a cohesive and tenured DVM team and support staff that includes several Certified Veterinary Technicians. Our hospital is well equipped with a comprehensive in-house laboratory, digital radiography, and ultrasound.

More about the Role

Reporting into the Practice Manager, the Client Service Representative (CSR), provides an exceptional experience to our clients during every interaction. In addition to continually engaging the client, the CSR performs practice administrative tasks such as record maintenance and appointment tracking. The CSR manages practice reception (visitor and telephone), maintenance of veterinary medical records, accounts maintenance, cash processing, data entry, word processing and mail services. The CSR applies practical knowledge of practice processes and services, the basic rules and regulations governing visitors and animal patient treatment, and veterinary record requirements and terminology to ensure every patient is well-cared for and every client has an exceptional experience.

Competencies

• Patience & Compassion: Remaining professional while still making Doctors, teammates, clients, and patients feel as comfortable as possible regardless of the situation or challenges presented. Responding quickly and calmly to crisis while maintaining a high standard of patient care.
• Collaboration & Teamwork: Carefully coordinating actions with Doctors and practice team members. Providing feedback appropriately and in a timely manner.  Quickly incorporating feedback to ensure positive results.  Sharing ideas and being open to other’s ideas.
• Communicating: Conveying instructions to clients and teammates to ensure successful patient care.
• Active Listening: Following the instructions of Doctors and sometimes patient owners. Picking up the needs of Doctors and teammates based on prior experiences and feedback.
• Organization Skills: Clear tracking of lab specimens, medications, patient instructions, workflow, and other job-related items while managing multiple patients and clients.
• Client Satisfaction: Ensuring all activities and interactions result in the highest level of client satisfaction.

Essential Responsibilities

• Leads practice opening and closing procedures per Practice Manager instructions and practice procedures.
• Ensures all public areas are clean and presentable for patients; cleans and straightens areas including the front desk, reception area, waiting area, office, public bathroom(s) and exam rooms.
• Processes cash, checks, charge card payments and credit account payments.
• Schedules appointments for the clinic adhering to practice and Doctor preferences and ensure appropriate workflow.
• Assists in the updating of client/patient files, as needed.
• Prepares and sends client correspondence.
• Sends reminder notices to clients for periodic notifications; conducts re-calls to clients on a timely basis from a call back list.
• Performs a backup of the computer system on a regular basis, as directed.
• Performs and oversees the performance of posting daily business.
• Welcomes clients and patients to the practice with a warm and friendly demeanor and ensures an excellent experience during the practice visit.
• Answers incoming telephone calls applying proper telephone etiquette.
• Presents clients with medications, instructions, new client kits and any other take home items.
• Handles emergency situations with great care, patience, and following established clinic policies and procedures.
• Addresses client concerns in a calm appropriate manner, ensuring every experience ends in satisfaction.

Requirements/Qualifications

• Ability to work on weekends as required
• Must have access to reliable transportation
• Must arrive to shift on time daily
• Ability to work in a fast paced environment
• Bilingual in English and Spanish preferred
• Strong communication and organizational skills
• Professional, team oriented, and dependable
• High school diploma or equivalent
• Previous veterinary experience preferred
• Client satisfaction references preferred
• Practices OSHA safety techniques including proper PPE

Benefits Offered

• Paid time off
• Health insurance; dental insurance; vision insurance
• Retirement benefits or accounts
• Bonus incentive
• Flexible work schedules
• Career and professional development
• Employee Assistance Program
• Employee Referral Program

Benefits offered may vary depending on full or part time employment status according to company policy.

Pay Range

USD $16.00 – USD $17.50 /Hr.